1. Who we are
Koreux ("Koreux", "we", "us", or "our") operates the website and platform at https://koreux.com. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services.
2. Information we collect
- Account information: Name, email address, and password when you register.
- Business profile data: Business name, description, location, hours, products, services, and any content you add to your storefront.
- Usage data: Pages visited, features used, and interactions with the platform (collected via server logs and analytics).
- Customer inquiries: Messages and contact details submitted by your customers through your storefront contact form.
- Payment information: Billing details processed securely by our payment provider (we do not store card numbers).
3. How we use your information
- To provide and operate the Koreux platform.
- To deliver customer inquiries to you via email and your leads dashboard.
- To send product updates, security notices, and support communications.
- To analyse usage and improve our features.
- To prevent fraud and ensure platform security.
4. Sharing your information
We do not sell your personal information. We may share data with:
- Service providers: Hosting, email delivery, analytics, and payment processing providers who process data on our behalf under strict confidentiality agreements.
- Legal requirements: When required by law or to protect the rights, property, or safety of Koreux, our users, or the public.
5. Data retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting privacy@koreux.com.
6. Cookies
We use session cookies required for authentication and security. We may use analytics cookies to understand how the platform is used. You can disable cookies in your browser settings, though some features may not function correctly.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. Contact us at privacy@koreux.com to exercise these rights.
8. Changes to this policy
We may update this Privacy Policy from time to time. We'll notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance.