Privacy Policy

1. Who we are

Koreux ("Koreux", "we", "us", or "our") operates the website and platform at https://koreux.com. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services.

2. Information we collect

• Account information: Name, email address, and password when you register.
• Business Webpage data: Business name, description, location, hours, products, services, and any content you add to your webpage.
• Usage data: Pages visited, features used, and interactions with the platform (collected via server logs and analytics).
• Customer inquiries: Messages and contact details submitted by your customers through your webpage contact form.
• Payment information: Billing details processed securely by our payment provider (we do not store card numbers).

3. How we use your information

• To provide and operate the Koreux platform.
• To deliver customer inquiries to you via email and your leads dashboard.
• To send product updates, security notices, and support communications.
• To analyse usage and improve our features.
• To prevent fraud and ensure platform security.

4. Sharing your information

We do not sell your personal information. We may share data with:

• Service providers: Hosting, email delivery, analytics, and payment processing providers who process data on our behalf under strict confidentiality agreements.
• Legal requirements: When required by law or to protect the rights, property, or safety of Koreux, our users, or the public.

5. Data retention

We retain your account data for as long as your account is active. Customer inquiries submitted through your webpage contact or quote forms are kept for up to 12 months, then deleted automatically. You may request earlier deletion of an inquiry, or deletion of your account and associated data, by contacting [email protected].

6. Cookies

We use session cookies required for authentication and security. We may use analytics cookies to understand how the platform is used. You can disable cookies in your browser settings, though some features may not function correctly.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. Contact us at [email protected] to exercise these rights.

8. Changes to this policy

We may update this Privacy Policy from time to time. We'll notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, email [email protected].